Purpose
Wildwood Reiki of Tennessee is committed to maintaining the confidentiality of all clients and their personal information. This policy outlines how we handle, store, and protect client information to ensure privacy and trust.
Scope
This policy applies to all employees, contractors, and volunteers of Wildwood Reiki of Tennessee. It encompasses all client interactions, both in-person and virtual, and applies to all forms of communication, including but not limited to, written, verbal, and electronic.
Policy
1. Confidential Information
Confidential information includes, but is not limited to:
- Personal identification details (name, address, phone number, email).
- Health and medical history.
- Details of Reiki sessions, Tarot readings, and other consultations.
- Any other personal information shared by the client.
2. Collection of Information
- Only collect personal information necessary for providing services.
- Obtain client consent before collecting any sensitive information.
3. Use of Information
- Use client information solely for the purpose of providing Reiki and Tarot services.
- Do not share or disclose client information to any third parties without explicit consent, except as required by law.
4. Storage of Information
- Store physical records in a locked, secure location.
- Ensure electronic records are stored on password-protected devices and encrypted systems.
- Limit access to client information to authorized personnel only.
5. Disclosure of Information
- Do not disclose any client information to anyone, including family members or other clients, without explicit consent.
- In situations where disclosure is required by law (e.g., court order, mandatory reporting), inform the client unless prohibited by law.
6. Communication
- Use secure communication methods when discussing sensitive client information (e.g., encrypted emails, secure messaging apps).
- Avoid discussing client information in public or unsecured environments.
7. Client Rights
- Clients have the right to access their own records and request corrections if necessary.
- Clients can request the destruction of their personal information at any time, subject to legal requirements.
8. Training and Compliance
- Provide regular training to all staff on confidentiality practices and procedures.
- Ensure all staff sign a confidentiality agreement upon hiring and adhere to this policy.
9. Breach of Confidentiality
- Report any suspected or actual breaches of confidentiality immediately to management.
- Investigate breaches promptly and take appropriate action to mitigate harm and prevent future occurrences.
Enforcement
Failure to adhere to this confidentiality policy may result in disciplinary action, up to and including termination of employment or contract.
Review
This policy will be reviewed annually and updated as necessary to ensure continued compliance with legal requirements and best practices.
Contact Information
For questions or concerns regarding this policy, please contact:
Wildwood Reiki of Tennessee